As an EDPNA and graduate of the University of Idaho College of Law, Jake Aplin represents clients throughout every stage of the Social Security Disability process, from initial application through hearing. He combines deep legal knowledge with genuine empathy, ensuring each client feels supported, understood, and well-informed. His commitment to accessibility and communication reflects the firm’s boutique approach—personal, responsive, and focused on each individual’s needs.

Before law, Jake spent nearly 13 years in the military, serving as both an active-duty and civilian firefighter. His own experience with career transition due to health challenges fuels his passion for helping others through similar struggles. Originally from Iowa, Jake now calls Idaho home, where he enjoys coaching youth sports, spending time with his wife, Lauren, and their three children, and cheering for his favorite teams—the Green Bay Packers and all things Iowa.

As a Case Manager at Bernhardt Disability Law, Lauren Aplin helps clients navigate the SSDI and SSI process with care and precision. She guides them through applications, organizes records, and communicates directly with providers and the Social Security Administration to ensure every case is handled accurately and compassionately. Her focus on advocacy and clarity helps clients feel heard and supported every step of the way.

Lauren brings a strong background in client relations, employee management, and patient advocacy, complemented by her Business Certificate from Loyola University. Her natural empathy and attention to detail make her a trusted guide for clients facing complex challenges. Outside of work, Lauren enjoys lifting weights, spending time outdoors, creating art, and cheering on her three active children. She also loves time with her dog—her “fourth child”—and believes in finding balance through movement, creativity, and family.

As the Front Desk Receptionist at Bernhardt Disability Law, Dalia Dempster serves as the welcoming face and voice of the firm. She assists with client intake, scheduling, and communication, helping connect clients to the right team members and ensuring the office runs smoothly. Her organization and warm demeanor help create a supportive environment where clients feel at ease from their very first call.

Before joining the firm, Dalia earned her degree in Advertising and Marketing from the University of Idaho and gained legal experience working in medical malpractice and personal injury law. She values the opportunity to learn from her colleagues and be part of a compassionate, client-focused team. Outside the office, Dalia enjoys thrifting, antiquing, and exploring the outdoors with her dog, Peanut.

As a Case Manager, Kenzie Hicks helps clients navigate the often-overwhelming Social Security Disability process. She works to keep cases on track, ensure deadlines are met, and make the system easier to understand. Her thoughtful communication style and calm professionalism help clients feel supported, informed, and confident as they move through their claims.

Kenzie began her career in education and college admissions, experiences that honed her ability to guide and advocate for people facing complex systems. Her background gives her a strong foundation in organization, empathy, and problem-solving. Outside of work, she enjoys collecting vinyl records, listening to music, and spending time with her husband, Luke, and their two dogs, Draco and Casper. Her genuine care for others and love of learning shine through in everything she does.